Business Scope: Home storage & organization products, including storage boxes, baskets, laundry hampers, storage racks, shelves, kitchen storage, bathroom organizers and other household storage essentials.

This privacy policy sets out how www.perhoos.com operated by HK XINDA CALCULATE TECHNOLOGY CO., LIMITED uses and protects any information that you provide when using this website. HK XINDA CALCULATE TECHNOLOGY CO., LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from the date of last update.

We may collect the following personal and non-personal information from you when you interact with our website, place orders, contact customer service, or subscribe to our updates: Full name; Contact information including email address, phone number; Shipping address, billing address; Demographic information such as country, postcode, preferences and shopping interests related to home storage products; Payment information (processed securely by third-party payment providers, we do not store full card details); Order history, product browsing and purchasing behavior; Communication records with our customer service team; Technical data including IP address, browser type, operating system, device information, pages visited and time spent on the website.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping for order processing and customer management; Improve our home storage products, website functionality and customer service based on user feedback and behavior; Process, fulfill and track your orders for storage boxes, racks, baskets and other household organization items; Send order confirmation, shipping updates, delivery notifications and after-sales support; Periodically send promotional emails about new storage products, special offers, discounts or other information which we think you may find interesting; Conduct market research to optimize our product range (e.g. storage racks, laundry hampers, kitchen organizers) and user experience; Customise the website according to your shopping preferences and browsing behavior; Prevent fraudulent transactions, verify identity and ensure the security of our website and services.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access, disclosure, alteration or destruction of your personal data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All payment transactions are processed through encrypted third-party payment gateways. We restrict access to personal information to authorised employees, partners and service providers who need to know the information to process orders or provide services.

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and cookies help analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual by gathering and remembering your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs for home storage products. We only use this information for statistical analysis purposes, after which the data is removed from the system. Cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information beyond the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website’s features, such as shopping cart, wishlist and personalised recommendations.

The cookies we collect include: CART (Stores information associated with your shopping cart for storage products); CATEGORY_INFO (Stores home storage category information for faster page loading); COMPARE (Records products you have added to the compare list); CURRENCY (Saves your preferred currency setting); CUSTOMER (Encrypted version of your customer ID on our website); CUSTOMER_AUTH (Indicates whether you are currently logged into your account); FRONTEND (Your session ID on our server); GUEST-VIEW (Allows guest users to view and edit orders); LAST_CATEGORY (Records the last storage product category you visited); LAST_PRODUCT (Saves the most recent storage product you viewed); NEWMESSAGE (Indicates if you have received new customer service messages); PERSISTENT_SHOPPING_CART (Retains your shopping cart details for future visits); STORE (Saves your selected website language and region setting); VIEWED_PRODUCT_IDS (Lists storage products you have recently viewed); WISHLIST (Encrypted list of products added to your wishlist); WISHLIST_CNT (Shows the number of items in your wishlist).

Our website may contain links to other external websites of interest (e.g. payment platforms, logistics providers, social media). However, once you use these links to leave our site, you should note that we have no control over the operation and privacy practices of other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and these sites are not governed by this privacy statement. You should exercise caution and review the privacy policy applicable to any external website you visit.

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you fill in a form on our website, look for the checkbox to indicate that you do not want your information used for direct marketing purposes; If you previously agreed to receive marketing communications, you may opt out at any time by clicking the unsubscribe link in our emails or contacting our customer service; You may request details of the personal information we hold about you in accordance with applicable data protection laws; If you believe any information we hold about you is incorrect or incomplete, please contact us immediately, and we will promptly correct any inaccurate data.

We will not sell, distribute or lease your personal information to third-party organisations or individuals without your explicit permission, except in the following circumstances: To trusted third-party service providers who assist us in operating our website, processing payments, delivering orders (e.g. shipping carriers for storage products), or providing customer services, subject to strict confidentiality agreements; When required by law, legal process, or government request to disclose your information; To protect the rights, property, or safety of HK XINDA CALCULATE TECHNOLOGY CO., LIMITED, our customers or the public.

Personal Information Collection Statement (PICS)

This Personal Information Collection Statement (this “Statement”) is provided to you in accordance with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486 of the laws of Hong Kong) (the “PDPO”). It sets out the arrangements under which we collect your personal data when you interact with our Website. This Statement should be read together with the other provisions of our Privacy Policy.

When you use our Website (including but not limited to browsing products, placing orders, registering a member account, subscribing to marketing updates, or contacting customer service), we may collect the following categories of personal data from you:

• Your full name, contact telephone number, email address, shipping address and billing address;
• Your payment information (processed by third-party payment service providers; we do not store complete credit/debit card details);
• Your order history, product browsing history and purchasing preferences;
• Your communication records with our customer service team;

Any other personal data you voluntarily provide to us.

We collect your personal data for the following directly related and lawful purposes:

• Processing your orders, completing transactions and providing after‑sales services;
• Managing your member account and maintaining your purchase records;
• Responding to your enquiries and handling your complaints;
• Improving the functionality of our Website and optimising your user experience;
• Sending direct marketing communications (including but not limited to new product information, promotional offers and discount campaigns) after obtaining your consent;
• Preventing fraudulent transactions and safeguarding the security of our Website;

Complying with applicable laws and regulatory requirements.

Provision of your personal data to us is voluntary. However, if you do not provide the personal data that is marked as “required”, we may not be able to process your order, register your member account, or provide you with the services you have requested.

We may transfer or disclose your personal data to the following categories of third parties:

• Trusted third‑party service providers who assist us in operating our Website, processing payments, fulfilling deliveries or providing customer services (e.g., logistics carriers, payment gateways, cloud storage providers), provided that such third parties are subject to strict confidentiality obligations;
• Parties to whom disclosure is required by law, legal process or government request;
• Other parties where such disclosure is necessary to protect the rights, property or safety of our company, our customers or the public.

We will not sell, rent or transfer your personal data to any unrelated third party without your explicit consent.

Under the PDPO, you have the right to:

• Request access to your personal data held by us at any time;
• Request correction or supplementation of your personal data if you believe that any data we hold about you is inaccurate or incomplete.

We will respond to your request within a reasonable period (normally not exceeding 40 days) in accordance with the PDPO. We may charge a reasonable administrative fee for processing an access request, as permitted by the PDPO.

We will only use your personal data for direct marketing purposes, or provide your personal data to third parties for direct marketing purposes, after obtaining your explicit consent (for example, by your checking the appropriate consent box). You have the right to withdraw your consent at any time by clicking the “unsubscribe” link in our marketing emails or by contacting us at service@perhoos.com.